Refund policy
Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Eligibility for Refunds
- Items must be returned within [4] days of the purchase date.
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (receipt or order confirmation) is required.
Non-Refundable Items
- Customized or personalized products
- Final sale or clearance items
- Used, damaged, or altered items
Refund Process
We will notify you once we have received and inspected your return,and let you know if the refund was approved or not.If approved you will be automayically refunded on your original payment method.
- Contact our customer support at [zavydecor@gmail.com] to initiate a refund request.
- Ship the item back to our return address (shipping costs are non-refundable, unless the return is due to our error).
- Once received and inspected, refunds will be processed within [10] business days to the original payment method.
Please remember it can take aome time for your bank or credit card company to process and post the refund too.
Late or Missing Refunds
If you haven’t received your refund, please check with your bank or payment provider. It may take [10] business days before the refund is officially posted. If you still have issues, contact us at [03272237111].
Exchanges
If you received a defective or incorrect item, we offer free exchanges. Contact us within [4] days for assistance.
For further inquiries, feel free to reach out to our support team.
[zavy decor]
[03272237111]
[zavydecor@gmail.com]